FAQs
1. What makes your products special?
We offer carefully selected, high-quality products with a commitment to customer satisfaction. Each product is rigorously tested for functionality, durability, and quality before it reaches our customers.
2. How can I place an order?
You can easily place an order through our website by adding items to your cart and following the checkout process. If you need assistance, please contact us via phone or email.
3. Can I change my order after it’s been placed?
We will do our best to modify your order within 24 hours of placement. However, once the order is processed and shipped, we cannot make changes or cancellations.
4. Do your products come with a warranty?
Yes! All of our products come with a warranty, depending on the type of product. Please check the product page for warranty details or contact us for more information.
5. Do you offer international shipping?
Yes, we offer international shipping to many countries. Shipping fees are calculated based on your delivery location. Please contact us for more information on international shipping options.
6. What payment methods do you accept?
We accept various payment methods including credit cards, debit cards, bank transfers, and online payment services such as PayPal.
7. How long does shipping take?
Shipping time depends on your location and the shipping method you choose. Typically, orders within the country will be delivered within 8 to 12 business days, while international orders may take longer.
8. What should I do if I receive a defective product?
If you receive a defective or incorrect product, please contact us immediately via email or phone. We will guide you through the process for an exchange or a refund.
9. How can I track my order?
You will receive a tracking number via email once your order is shipped. You can use this number to track your order’s status on the carrier’s website.
10. Do you have a return/exchange policy?
Yes, we have a return and exchange policy. You may return or exchange products within 30 days of receiving your order. The item must be unused and in its original packaging. Please see our detailed return policy on our website or contact our customer support team for more information.
11. How can I contact customer support?
If you have any questions or concerns, please contact us at:
- Email: shopnow@lisment.store
- Phone: 123-456-789
- Or chat with us directly on our website.
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